Payment Methods
Your Xoxzo account supports two payment options: prepaid via credit card and postpaid invoicing for corporate users.
HelpDesk A
Last Update 7 maanden geleden
Overview
Newly registered Xoxzo accounts are set to prepaid mode by default.
When you sign up, a small amount of trial credit is provided so you can test SMS or Voice API features.
To continue using the service, you can add credits online anytime, 24/7, using a credit card.
When a payment is made, a receipt email will be automatically sent to your registered account address.
If you require an official invoice or separate receipt, please forward the receipt email or include your purchase number and contact [email protected].
Prepaid credits have a validity period of 90 days from the date of purchase.
Please purchase credits according to your expected usage volume.
You can configure low balance notifications from your account dashboard.
When your remaining credit falls below the set threshold, an alert will be sent to your registered email address.
You can then top up your credits promptly to avoid service interruptions.
Postpaid Billing (Corporate Contracts)
If your service usage increases and prepaid credit payments become inconvenient,
corporate users may apply for a postpaid billing (invoice-based) plan.
To request this, please contact [email protected].
After a brief internal review and contract process, your account can be switched to postpaid mode.
In postpaid accounts, your balance will show as negative according to your usage,
and an invoice will be issued monthly with payment due by the end of the following month (bank transfer only).
For smaller usage volumes, prepaid payments via credit card may be more convenient,
considering bank transfer fees and administrative costs.
Please refer to the comparison below to choose the method that best fits your needs.
Comparison: Prepaid vs. Postpaid (Corporate Contract)
| Item | Prepaid | Postpaid (Corporate Contract) |
|---|---|---|
| Rate | As Listed | Negotiable and written on the Contract |
| Payment Method | Online credit card payment Bank transfer accepted for purchases above 100,000 JPY | Monthly invoicing End-of-month closing, payment due end of following month (bank transfer) |
| Xoxzo Credit Handling | - Purchase in 1,000 JPY units - Valid for 90 days - Low balance notification - Automatic email receipt & optional official invoice | - Balance displayed as negative - Monthly invoice issued |
Notes
You can purchase credits and manage your account balance from the dashboard.
Bank transfer confirmations may take additional processing time.